Testimonials
............Right person for a tough situation.
..Charles was a great help through a challenging season we were experiencing in our business. His cool presentation and advice was based on a wealth of experience as well as tried and tested formulas for success. Happy to recommend him no matter how long you have been in business or even for those thinking of taking the step into working for themselves.
Alan Myson- Managing Director CSM Flooring
Service category: Business Consultant
Top Quaslities: Great results-Expert-Good value
October 2011
“...I would have no hesitation in recommending Charles - his experience, integrity and commitment will bring benefit to any business..."
John King- Director TKing Associates
August 2011
I am very grateful for his continued interest in my business since completing the review. Charles has been exceptionally generous in providing ongoing support and mentoring as and when required. His positive outlook continues to be a source of inspiration.
“...the business has flourished as a result of Charles’ exemplary handling. His experience and style of consultancy also ensured that the impact on the staff involved was as stress free as possible given the circumstances.”
Significant capital investment was required to re-engineer this operating division; all options were considered, such as moving the operations to an entirely separate location. The business needed to continue to run smoothly during the transition and it was important to complete the project as quickly and sensitively as possible. John turned to Charles Macadam to manage the project, someone he could trust with sensitive business and personal issues and speak to offline, in confidence. Charles co-ordinated all aspects, taking overall charge of the project from start to finish and delivered on time and to budget with minimum disruption to existing management and operational performance. John says they couldn't have been more delighted with the outcome achieved.
John Pownall, Regional Head of Operations
Hired Charles as a trouble-shooter and business developer
"...I needed a business coach who could offer focus, support and expertise. In Charles Macadam I got all three."
I had already started my business, put down my ideas, listed my aims but I was struggling to formulate a plan to achieve them. I felt swamped but wasn’t sure what I needed to know and where I need to start to go forward. At our first meeting Charles asked why I set up in business and what qualities I have that will benefit my business and that of my clients? Right there and then I understood the absolute necessity of going back to basics and although uncomfortable making assessment of myself and my skills, with Charles’ guidance this process showed that getting carried away with my ideas and excitement meant that I had lost grip on the focus I needed to run my business. From working with Charles I have that focus and although still prone to excitement it is more controlled! My business has benefited from his expertise both with dotting the i’s and t’s but also in ensuring I have a good base from which to progress. Charles continues to support me and has become a fabulous mentor whose experience is a valuable business resource. I have already recommended Charles to others and will continue to do so.
Hannah Faulds, Pink Envelope Virtual Office Support
Hired Charles as Business Coach, Mentor and Business Developer
"...and then there was Charles."
As a start up company and new to running my own company, I quickly realised that there was a great potential to grow and develop the business but didn’t know what the best plan of action would be. With the overwhelming work load, I never had time to put any of my ideas into action...
And then there was Charles.
Charles carefully listened to how I had setup the business and everything I wanted to achieve in the future. After a few days of taking notes and observations, Charles presented us with his report and his ideas going forward. We then started to work together and have now set an 18 month plan in place which includes the setting and monthly reviewing of financial targets and creating business goals (short medium and long term). I now have the time to complete the necessary jobs which will ensure the business runs more efficiently.
Since setting these goals and achieving our targets, Oxygen Graphics has won Business Newcomer and Runner Up for the Business of the Year in the Rugby Business Awards 2010. These awards would never have been possible if it wasn’t for the help and guidance from Charles.
Malcolm Freeman, Managing Director Oxygen Graphics Ltd.
Hired Charles as a Business Developer and Coach
"...a wealth of business knowledge, combined with a positive approach."
"Charles Macadam has provided an invaluable service to us at Upfront Service Training. His wealth of business knowledge, combined with a positive approach have helped us develop and grow into a successful business.
We would have no hesitation in recommending him to other clients. Time with Charles Macadam is time well spent".
Nick Skillett and Simon Whatling, Directors-Upfront Service Training
Hired Charles firstly as a Mentor, developing into a Business Coach role
"...Charles has given us back the drive we so desperately needed."
Charles has been invaluable to our business, providing us with the missing piece of the puzzle that has made our business go from strength to strength! With the economic climate as it was in 2009, being in business in this turbulent time was stressful and difficult for most business's and in particular ours!
We called on Charles in early 2010 after meeting him at a local networking event and was immediately impressed with his knowledge and willingness to assist us in taking the company forward.
Charles visited our offices and identified the area's of our business that needed drastic changes, idea's so easily missed by ourselves but noted immediately by his expertise in business.
Now implemented, charles has given us back the drive we so desperately needed, motivating us to a new level; resulting in significant increases in sales!
We look forward to the continued relationship with Charles as we move the business to new heights with the ongoing support from somebody who clearly understands the rigors of business impeccably! May 2010
Darren Botterill - Smashgard Ltd
Engaged Charles in a organisational and business development role
"...a real gem."
Not only did I find myself at a crossroads with my business but I was also overwhelmed with volume of work and disorganisation or organised chaos as I fondly always referred to it! -
Charles was excellent at very quickly assessing my business and personal situation, challenges and opportunities and then taking a structured approach to resolve the relevant issues.
His insightful, caring yet assertive (when he needed to be) manner was just what I needed, although taking a long hard look at yourself is sometimes hard and feels very uncomfortable at times Charles made me realise that this is what both me and my business needed if I was going to change and achieve anything.
My personal organisation is now in a much better place than it has ever been and this has allowed me to focus on the important aspects of the business.
Charles further helped with difficult commercial decisions and made me look at and take important strategic decisions.
Thank goodness I found him when I did – I can now see the wood for the trees and feel I actually know what's going on in my own business and where it's going. He's a real gem and I would recommend his services to everyone!
Top qualities: Great Results, Expert, High Integrity
Anne Hartfield
Hired Charles as a Business Consultant in 2009
“... the results speak for themselves.”
Charles quickly understood the brief and delivered over and above my expectations. The results of his work have shown in increased profitability. - January 11, 2010
Top qualities: Great Results, Expert, High Integrity
Karen Shuter
Hired Charles as a Business Consultant in 2009
"...an expert in his field."
I have known Charles for only a short while, but he is the type of person that once met, never forgotten. I feel as if I have known him for years! Charles is an expert in his field and he has a way of making you realise what your vision is and where you are going in life. He is also very hands on, so is prepared to get his hands dirty to help you achieve your goals. - July 8, 2009
Top qualities: Great Results, Expert, High Integrity
Julia Doherty
hired Charles as a Business Consultant in 2009
"...this is a man I that would add value to any business."
Spending time with Charles in various forums, listening to his informal advice in business settings, and then benefiting from some professional feedback his depth and breadth of experience becomes more and more apparent. He is so very clearly knowledgeable and experienced at discussing and suggesting implementable practices that by far add value to any business. He is able to consider the company from a high, long-term strategic level while still taking into account today's immediate issues and impacts of business decisions for individuals and the importance of dealing with those correctly. This is a man I that would add value to any business. - July 6, 2009
Donna Fairbrass - Business Owner, Spirit HR
Was with another company when working with Charles at www.charlesmacadam.com
"...he can be trusted with your business."
I worked with Charles to deliver a PR strategy for one of his clients. This client had been through rapid growth but without a clear strategy and operationally, their business was a mess. Their biggest problem was a perceived lack of time to fix the problems. I watched from the side as Charles helped the business owners create the time to take back full control of their company. And he worked with them to put in place a growth plan that would allow them to move forward without any more personal sacrifices. When you need to undertake change in your business but you don't know where to start, that's the time to pick up the phone and call Charles. He can be trusted with your business. - July 1, 2009
Paul Green - Owner, Publicity Heaven
Was with another company when working with Charles at www.charlesmacadam.com
"...has the absolute know how and ability to solve any problem."
Charles Macadam is one of a very few people in this world that I trust implicitly. I had the pleasure of working with Charles on many projects. His foresight and discipline he taught us is something I call on every day and ask "What would Charles do?" as I do my job as a Manager. He is a trusted friend and Colleague. I would recommend Charles for any assignment as he has the absolute know how and ability to solve any problem to do with business. - May 12, 2009
Keith Burgess - Bindery Director, FC Printing Inc
Worked directly with Charles at Franklin Covey Co
"...for any position where Leadership & Management skills are important."
Having worked with Charles over a number of years in a variety of situations I can endorse his character & competence, in the following areas • Determined, persevering, goal-oriented • Ambitious, has high levels of positive energy • Considerate, caring, & empathetic • Creative, is a problem-solver • Detail-oriented, punctual, & very quality-minded • Fair-minded, honest, & very trustworthy • Good leader, responsible, high levels of Emotional Intelligence • Good listener, & good communicator • Well Organised & methodical • Works independently, is very pro-active He is a man of integrity and values driven in all is dealings. I recommend Charles for any position where Leadership & Management skills are important to the success of any organisation. - January 12, 2009
Jim Hetherton - VP International Division, OnTrack International Ltd
Reported to Charles at Franklin Covey Europe Ltd
"...high level of knowledge and experience."
Charles is one of those people that you immediately feel completely at ease with, and his high level of knowledge and experience, comes across very quickly. He is very highly regarded within the Networking circles that we meet and I would have absolutely no hesitation in recommending Charles for any business looking for the final piece in their puzzle. - January 22, 2010
Top qualities: Great Results, Expert, High Integrity
Karen Balloch Account Manager , Image IT Ltd
Was a consultant or contractor to Charles at Charles Macadam.com
